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Terms, Conditions & Policies

Thank you for shopping with Elegant Jewellers Furniture and Appliances.
We take pride in offering premium-quality jewellery, furniture, electronics, and appliances.
Please review our online shopping policies carefully before completing your purchase.

General Terms and Conditions

  • Prices, promotions, and stock availability are subject to change without notice.

  • Elegant Jewellers reserves the right to refuse exchanges if items show signs of misuse, alteration, or damage.

  • By placing an online order, customers agree to all terms and conditions listed above.

  • Customers using their own transportation must inspect all goods before leaving the store.
    Elegant Jewellers is not responsible for any damage after the item leaves our location.

Exchange Policy

  • No Refunds – Exchange Only.
    Exchanges are accepted within 5 days of purchase for eligible items.

  • Items must be returned in their original condition — unused, undamaged, and in their original packaging.

  • Customers must contact us before sending back any item for exchange.

  • Exchanges may be made for items of equal or greater value (the customer will pay the difference).

  • No exchanges will be accepted for sale, clearance, or discounted items.

Warranty Policy

  • Selected electronics and appliances include a limited warranty.

  • Warranty covers repair only — we will fix items with manufacturing defects.

  • The warranty does not cover physical damage, water damage, power surges, lightning, or misuse.

  • Unauthorized repairs or modifications void the warranty immediately.

  • Furniture and jewellery do not carry a manufacturer’s warranty unless stated otherwise.

  • Warranty repairs may take up to 14 business days.

Delivery Policy

  • Delivery charges vary based on distance and size of item purchased.

  • Orders are processed only after full payment is received.

  • Customers will receive tracking details once their order has been dispatched.

  • Someone must be available to inspect and sign for the delivery.

  • Elegant Jewellers is not responsible for any damage or loss after items are received.

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